Our Story

our founder

Jack Baum is a serial restaurateur who knows too well the value of guest satisfaction and its role in a business’ success. After opening and operating various restaurants across the nation, Jack came to understand the inefficiencies of traditional dining settings; chief among them - making guests wait for the check at the end of a meal.

Driven by his passion for hospitality, he put people at the heart of creating a holistic solution that prioritized eliminating guests’ pain points and honoring their time. In 2006, Jack pioneered his vision of a dynamic tabletop technology with on-demand order and pay functionality.

What started out as a concept to simplify paying the bill at the end of a meal has since evolved into a connected platform that streamlines the entire dining experience.

Where it all began.

The quest to provide the restaurant industry and its guests with the ultimate service and satisfaction began in 2007 in a Dallas, Texas college classroom. It started with a common problem experienced by diners. In fact, it started as a challenge. A restaurant entrepreneur and adjunct professor at Southern Methodist University, Jack Baum, asked his students, “How do you solve the problem of paying your check when you can’t find your server?”

Out of this common problem, a spark was ignited when Jack and three MBA students came up with a convenient, clever, tasteful tech solution that would be the genesis of a new industry.

Since then, Ziosk has continued to address that initial challenge and has developed into an intuitive platform that resolves the various hurdles that affect hospitality operators and their guests. From streamlining ordering, optimizing pay-on-demand, providing real-time feedback and tools for improving server performance, and delivering increased revenues and brand loyalty at scale, Jack and the Ziosk team have stayed true to our desire to bring value to the industry and to be the preferred technology partner in hospitality.