Support Ticket

How Can We Help?

We're here to answer any questions or concerns you may have about our products. Contact our customer team through the channels below.

12404 Park Central
Dr. Suite 350
Dallas, TX 75251
info@ziosk.com 
(877) 585.4822

Please fill out the information below so a member of our team can support you on your inquiries

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FAQs

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What is Ziosk?

Ziosk is the ultimate end-to-end platform that simplifies the ordering and payment process for both guests and team members. Our innovative technology streamlines multiple touchpoints, providing guests with a seamless and intuitive experience. By offering an integrated solution with loyalty and guest surveys, Ziosk not only enhances the overall guest experience but also provides valuable performance insights. Ziosk is also compatible with your existing POS and payment systems, making integration easy and efficient, while avoiding additional processing fees.

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Will it be difficult for my team to learn how to use Ziosk?

Not at all! Ziosk is super intuitive and teams can learn to use it in just one shift. We've designed our technology to be easy to use, so your team can focus on what matters most - providing exceptional guest experiences.

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What platforms is Ziosk compatible with?

Ziosk works with a variety of platforms, including Aloha, Oracle Micros and Simphony, Positouch, and Xpient.  We're also compatible with payment gateways and processors like FIserv/First Data, WorldPay, TSYS, Chase, and soon, FreedomPay. For loyalty, we partner with Punchh and Paytronix.

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Does Ziosk offer more than just hardware?

Ziosk is much more than just hardware. While we did pioneer the space with our tabletop tablet, we are a SaaS-based model that offers a full suite of solutions. From our tabletop tablets and handheld devices to mobile applications and software, our platform offers seamless integration with your restaurant's operations.

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Can I use the Ziosk platform with my own devices?

Ziosk is device-agnostic. However, using our tablets ensures optimal performance as they feature rugged designs specifically built for the restaurant environment and Bluetooth, eliminating breakage and disconnections.

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